At Indigo we excel.Indigo establishes long-term partnerships with clients by providing the best IT solutions every time. Following is some feedback from a few of our clients.
In our opinion it is not suitable for an IT company to focus or specialise on working in a particular industry vertical. Rather, what is important is specialising on the process of designing the right mix of technology, vendors and support for the computing requirements of your small to medium sized business.
As shown below we service a wide range of industries, but in each case, have applied our tried and trusted method of IT solution design, pro-active maintenance and support.
Ben our account manager has particularly provided great service and always ensures the work carried out is high quality. Ben and his team always seem to make complicated computing situations simple.
I can recommend them to other businesses out there looking for a trusted IT partner"
The team at Indigo were able to consult about our particular business requirements and delivered a well-designed solution that has allowed us to grow our business with confidence.
I would recommend them to solve those complex IT challenges found in other business environments."
Executive Project Manager
Having peace of mind knowing our IT is managed by a team of professional, experienced consultants who provide personal service and support whenever the need arises allows us to concentrate on what we do best."
Executive Assistant to M.D.
My account manager Ben is reguarly in contact with me, and often suggests areas for improvements or quick to follow up on ideas I have. In addition they are always looking for the best value option for my business and have created substantial savings on my hosting bill over the years.
Indigo is a first class computer services company. They do not cut corners and their results speak for themselves. I would recommend them to any business that needs assistance with computer services."
28 Greenhill Road
Indigo Business Computer Service’s network solution is very easily maintained by them and they have always responded to any issues in a fast, well mannered fashion. The team at Indigo are very friendly to deal with, and keep me informed without tech-jargon. Some of my clients in the building have ad-hoc computer needs and have also been happy with Indigo’s personalised service.
I would recommend Indigo for a friendly, localised approach to keep your IT running smoothly."
Their weekly monitoring of our system is a great tool and provides us with the exact details of how our system is operating and the weekly report that is sent through is always followed up with a phone call to discuss any recommendations that may be applicable. The staff/consultants at Indigo are very pleasant to deal with and they all deserve a pat on the back for their professionalism."
During this time Ben, Ryan and the team have provided us with a high level of IT support. Their product knowledge, ability to problem solve, prompt customer service, and the ability to provide cost efficient off-site support has been a real benefit to us - it sets them apart from their competitors. In particular they have been patient and clear in deciphering our issues and every time have been able to find a solution.
I have no hesitation in recommending them."
As a dynamic, complex and service outcome focussed organisation, JamFactory relied on the team effort and short response time given by the staff at Indigo.
Their service ensured JamFactory had minimal downtime and delay due to computer and IT related issues."
The support and knowledge provided by Indigo translated into growth of capacity and confidence for JamFactory when dealing with IT issues. We would recommend their services to any similar company looking for customised support from an accessible and efficient team.
Case Study - Lynair's journey to the cloud
Long Term Project Goals:
- Reduce ongoing IT management costs
- Simplify remote access to line of business applications
- Reduce capital outlay for IT projects
- Improve backup and disaster recovery
Stage 1: the first step towards meeting the project goals involved consultation and analysis to piece together possible solutions from various vendors. Each solution was carefully costed and trialled to ensure the end product would be suitable and intuitive. It was noted at this phase that the internet connection would need to be upgraded to handle the additional demand.
Stage 2: the next phase involved migrating the core line of business software to a hosted cloud version over the Internet. Upon completion of this phase Lynair were on track to meet the goals of the project.
Stage 3: the final phase involved migrating their core email service from an on-premises Microsoft Exchange Server to the Office 365 hosted Exchange service. This project required careful planning to ensure all systems were compatible and migrated with no data loss and minimal downtime.
Upon completion of the projects Lynair now only depends on minimal on-premises infrastructure to run the day to day computing operations. Ongoing management of the system has been simplified, and backup and disaster recovery risk has been mitigated.
For information on how such a project could be worked into your business, don't hesitate to contact an Indigo consultant today for a free, no obligation discussion.